{"id":9662,"date":"2022-04-19T21:04:46","date_gmt":"2022-04-19T18:04:46","guid":{"rendered":"https:\/\/ioniaturkiye.com\/en\/?page_id=9662"},"modified":"2022-06-16T14:01:35","modified_gmt":"2022-06-16T11:01:35","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/ioniaturkiye.com\/en\/returns-exchanges\/","title":{"rendered":"Returns & Exchanges"},"content":{"rendered":"

[vc_row kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1650391589738{padding-top: 60px !important;}” top_section_title=”” bottom_section_title=””][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

IONIA T\u00fcrkiye ko\u015fulsuz \u015farts\u0131z m\u00fc\u015fteri memnuniyetine \u00f6nem veren bir firmad\u0131r. L\u00fctfen iade ve de\u011fi\u015fim hakk\u0131nda politikam\u0131za g\u00f6z at\u0131n\u0131z.<\/h3>\n

Cayma Hakk\u0131<\/h4>\n

T\u00fcketici, on d\u00f6rt g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n

Cayma S\u00fcresinin Hesaplanmas\u0131<\/h4>\n

Cayma hakk\u0131 s\u00fcresi, hizmet ifas\u0131na ili\u015fkin s\u00f6zle\u015fmelerde s\u00f6zle\u015fmenin kuruldu\u011fu g\u00fcn; mal teslimine ili\u015fkin s\u00f6zle\u015fmelerde ise t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin mal\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn ba\u015flar. Ancak t\u00fcketici, s\u00f6zle\u015fmenin kurulmas\u0131ndan mal\u0131n teslimine kadar olan s\u00fcre i\u00e7inde de cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n

Tek sipari\u015f konusu olan ve ayr\u0131 zamanlarda teslim edilen mallarda cayma s\u00fcresi son mal\u0131n t\u00fcketiciye veya t\u00fcketici taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye teslim edildi\u011fi g\u00fcn ba\u015flar.<\/p>\n

Belirli bir s\u00fcre boyunca mal\u0131n d\u00fczenli tesliminin yap\u0131ld\u0131\u011f\u0131 s\u00f6zle\u015fmelerde, t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin ilk mal\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn esas al\u0131n\u0131r.<\/p>\n

Cayma Hakk\u0131n\u0131n Ge\u00e7erli Olmad\u0131\u011f\u0131 Durumlar<\/h4>\n

A\u015fa\u011f\u0131daki durumlarda t\u00fcketici cayma hakk\u0131n\u0131 kullanamaz:<\/p>\n

a) Fiyat\u0131 finansal piyasalardaki dalgalanmalara ba\u011fl\u0131 olarak de\u011fi\u015fen ve sat\u0131c\u0131 veya sa\u011flay\u0131c\u0131n\u0131n kontrol\u00fcnde olmayan mal veya hizmetlere ili\u015fkin,<\/p>\n

b) T\u00fcketicinin istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan mallara ili\u015fkin,<\/p>\n

c) \u00c7abuk bozulabilen veya son kullanma tarihi ge\u00e7ebilecek mallar\u0131n teslimine ili\u015fkin,<\/p>\n

\u00e7) Tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olan mallardan; iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayanlar\u0131n teslimine ili\u015fkin,<\/p>\n

d) Tesliminden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan mallara ili\u015fkin,<\/p>\n

e) Mal\u0131n tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde maddi ortamda sunulan kitap, dijital i\u00e7erik ve bilgisayar sarf malzemelerine ili\u015fkin,<\/p>\n

f) Abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlar\u0131n teslimine ili\u015fkin,<\/p>\n

g) Belirli bir tarihte veya d\u00f6nemde yap\u0131lmas\u0131 gereken, konaklama, e\u015fya ta\u015f\u0131ma, araba kiralama, yiyecek-i\u00e7ecek tedariki ve e\u011flence veya dinlenme amac\u0131yla yap\u0131lan bo\u015f zaman\u0131n de\u011ferlendirilmesine ili\u015fkin,<\/p>\n

\u011f) Elektronik ortamda an\u0131nda ifa edilen hizmetler veya t\u00fcketiciye an\u0131nda teslim edilen gayrimaddi mallara ili\u015fkin,<\/p>\n

h) Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile ifas\u0131na ba\u015flanan hizmetlere ili\u015fkin,<\/p>\n

sipari\u015flerde t\u00fcketici cayma hakk\u0131n\u0131 kullanamaz.<\/p>\n

Uyu\u015fmazl\u0131k halinde SATICI\u2019n\u0131n ticari adresindeki \u015fehir T\u00fcketici Mahkemeleri veya T\u00fcketici Hakem Heyetleri yetkilidir.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1650391589738{padding-top: 60px !important;}” top_section_title=”” bottom_section_title=””][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text] IONIA T\u00fcrkiye ko\u015fulsuz \u015farts\u0131z m\u00fc\u015fteri memnuniyetine \u00f6nem veren bir firmad\u0131r. 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